Frequently Asked Questions

Everything Parents Ask Us

What sensory toys are best for Angelman Syndrome?

Children with Angelman Syndrome typically respond best to visual sensory toys (like liquid motion timers), oral sensory tools (chew necklaces), tactile toys (sensory balls, pop tubes), and emotion regulation tools. Every child with AS is unique, but these are our most recommended products for AS families.

Are your toys safe for non-verbal children?

Safety comes first for us. We buy from an established UK supplier, every product page includes age guidance and safety notes, and if you'd like the safety information we hold for a specific item, just ask and we'll share it. We also think carefully about non-verbal children with every product we choose, because they may not be able to tell us when something's wrong.

Do you offer free delivery?

Yes — we offer free UK delivery on all orders, no minimum spend. We know SEN families have enough to think about without worrying about delivery charges.

How long does delivery take?

Most orders are sent from our UK warehouse and arrive within 3–5 working days. A few larger items take a little longer, and where that's the case we say so on the product page. You'll get tracking by email as soon as your order is on its way. See our Shipping & Delivery page for more.

What is Angelman Syndrome?

Angelman Syndrome is a rare genetic neurological disorder affecting around 1 in 15,000 children. It causes developmental delays, limited or absent speech, movement difficulties, and seizures. Children with AS are known for their frequent smiling, laughter, and incredibly joyful personalities.

Can I get advice on what to buy for my child?

Absolutely — just message us. You'll get a response from Andy or Jo, the founders and parents of a child with Angelman Syndrome. We're happy to give personalised recommendations for your child's specific needs.

What if something arrives faulty or not as expected?

We personally read and respond to every message. If anything about your order isn't right, get in touch and we'll sort it quickly. See our Returns Policy for full details.

🦋 Andy & Jo x

Parents of Evie-May, who has Angelman Syndrome