Shipping & Delivery

Everything You Need to Know About Your Order

Free UK Delivery 🇬🇧

We offer free standard delivery on all UK orders, with no minimum spend required. There's nothing extra to pay at checkout.

Delivery Times

Most orders arrive within 3–5 working days of being placed. Everything is sent from our UK warehouse, so there's no long wait for overseas shipping.

A few larger items, like our Monster Emotion Cushions, take a little longer, usually 8–12 working days. Where that's the case, we say so clearly on the product page, so you'll always know before you order.

You'll receive a confirmation email as soon as your order is placed, and a further update once it's on its way.

Tracking Your Order

Once your order has been dispatched, we'll email you with tracking information so you can follow its journey to your door. If you haven't received tracking details within a few days of ordering, just get in touch and we'll happily check this for you.

International Orders

Currently, we ship to addresses within the United Kingdom only. We're always looking at ways to reach more families in the future, so please check back or get in touch if you'd like to know more.

Questions About Your Order?

We personally read and respond to every message. If anything about your delivery doesn't look right, or you simply want an update, reach out to us at hello@eviemaysensory.co.uk and we'll sort it as quickly as we can.

🦋 Andy & Jo x

Parents of Evie-May, who has Angelman Syndrome